@article {5153,
	title = {Consumers{\textquoteright} Costly Responses to Product Harm Crises},
	journal = {Available at SSRN 2777569},
	year = {2016},
	url = {https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2777569},
	author = {Ferrer, Rosa and Perrone, Helena}
}
